Visit our Contact Us page and use the form to get in touch. All of our contact details are there. Email and Live Chat are usually the quickest ways to get an answer to your question.
Your tracking details will be sent to you in your confirmation email once your order has been processed and dispatched. Orders placed before 1.30pm will be received the next working day and orders placed after this cut off will be the dispatched the following day.
You can change or cancel your order up until the point it has been despatched. Due to extremely high order volumes it usually it takes between 1-4 hours before your order is completed from our end and despatched.
If ordered before 1.30pm you will receive your order the next working day. If ordered after 1.30pm your order will be despatched the next working day and received the day after.
Home testing provides rapid results to the user saving lives or delivering peace of mind, relieves pressure on the NHS and is a cost effective way of staying on top of your health, especially if you have known conditions running through your family.